Delivery conditions

 

Article 4 – Delivery
Delivery consists of the transfer of physical possession or control of the Product to the Client.
Except in special cases or unavailability of one or more Products, ordered Products will be delivered in a single shipment.

Deliveries are made by La Poste "Colissimo" or Mondial Relay for all of France or by courier in Paris.

In this regard, it is specified that delivery times may vary depending on the destination.
In the event of a delay in shipping an order, Laboté will inform the consumer of a new delivery time. In accordance with Article L. 216-1, paragraph 2 of the French Consumer Code, Laboté undertakes to respect a maximum period of 30 days from the conclusion of the contract. Delivery delays within the legal framework of 30 days cannot give rise to any penalty or compensation, nor justify the cancellation of the order.

As an indication, here are the usual times provided by La Poste via Colissimo or Mondial Relay, as well as the delivery costs applied (after shipment of our products).

France:

Colissimo: Delivery times are less than or equal to 5 working days. For any order under €79, shipping costs are €6.90. Above €79, delivery is free.

Mondial Relay: Delivery times are less than or equal to 5 working days. For any order under €79, shipping costs are €4.90. From €79, delivery is free.

 

Europe (Belgium, Italy, Spain, United Kingdom, Luxembourg, Germany, Portugal, Switzerland, Ireland): less than or equal to 8 working days, shipping costs are €10 (excluding customs fees) regardless of the total amount of the order.

Europe (Others): For countries not listed, please contact Laboté customer service to check feasibility and conditions.

We also deliver to some countries outside of Europe.

Do you have a question about our General Terms and Conditions of Sale? Contact us by e-mail: bonjour@labote.paris