General terms of use

 

Legal Notice
The publication director is Madame Sophie André-Miserey.

The website https://www.labote.com is published and created by the company LABORATOIRE AMESA, a simplified joint-stock company (SAS) with a capital of 50,000 €, registered with the Paris Trade and Companies Register (RCS) under number 922 459 664 and whose registered office is at 3 rue Keller 75011 Paris, France. The intra-community VAT number is FR44922459664. 

The site is hosted by Shopify.

E-mail : bonjour@labote.paris

Phone: 01 87 44 23 33 

Siren: 922 459 664

APE: 46.45Z

This Legal Notice of the Website is intended for customers and internet users visiting the Site.  

Article 1 – Limitation of Liability
The Seller shall not be held liable to third parties in the event of indirect damage, special damage, or incidents resulting from negligence, failure, or clumsiness on the part of the Customer, or resulting from improper use by the Customer of any of the products offered for sale on the https://www.labote.com website.

The Seller's liability cannot be engaged for all inconveniences or damages inherent to the Internet network, notably any disruption of connection or any intrusion of computer viruses.

It should be noted that the Seller's liability is limited to the amount of the Customer's order.

Finally, neither the Seller nor the Customer shall be held liable if the non-execution or delay in the execution of any of their obligations, as described in the general terms and conditions of sale, results from a case of force majeure, as defined in Article 1218 of the Civil Code.

Article 2 - Disputes and Complaints
If the Customer has a question, a complaint, or needs information regarding the online sales conditions implemented by the Seller, they can contact customer service by email at the following address: bonjour@labote.paris.

Article 3 - Applicable Law
These General Terms and Conditions of Sale and the operations arising therefrom are governed by and subject to French law.

All disputes that may arise from purchase and sale transactions concluded in application of these general terms and conditions of sale, concerning their validity, interpretation, execution, termination, consequences, and aftermath, and which could not be resolved between the seller and the customer, will be submitted to the competent courts under common law conditions.

Article 4 - Vouchers and gift cards
Vouchers issued by the Seller in exchange for a return or gift cards purchased by the Customer can be used for 1 year on all products offered on the website https://www.labote.com. After this period, they will be considered lost and will not be refundable or exchangeable. 

Vouchers cannot be combined with each other or with promotional codes.

Issued vouchers and purchased gift cards cannot be refunded in cash, even in cases of force majeure (loss, damage, expiration, etc.).

Article 5 - Promotional Codes
Promotional codes apply only to non-discounted base prices. Promotional codes cannot be combined with each other or with vouchers. Promotional codes are valid once per individual, unless otherwise instructed by the Seller. These codes are not refundable during an exchange.

Article 6 – Pre-contractual Information
The act of an individual (or legal entity) ordering on the 'www.labote.com' website implies adherence to and full acceptance of these General Terms and Conditions of Sale and an obligation to pay for the Products ordered, which is expressly acknowledged by the Customer, who waives, in particular, the right to rely on any contradictory document, which would be unenforceable against the Seller.

Provisions relating to legal guarantees

Article L217-4 of the Consumer Code

The seller is obliged to deliver goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery. They are also liable for any lack of conformity resulting from the packaging, assembly instructions, or installation when the latter was charged to them by the contract or was carried out under their responsibility.

Article L217-5 of the Consumer Code

- Be fit for the purpose ordinarily expected of similar goods and, where applicable: correspond to the description given by the seller and possess the qualities that the seller presented to the buyer in the form of a sample or model, present the qualities that a buyer can legitimately expect given the public statements made by the seller, by the producer or by their representative, particularly in advertising or labeling.

- Or present the characteristics defined by mutual agreement between the parties or be suitable for any special purpose sought by the buyer, brought to the seller's attention, and accepted by the latter.

Article L217-12 of the Consumer Code

The action resulting from the lack of conformity is time-barred after two years from the delivery of the goods.

Article L217-16 of the Consumer Code

When the buyer asks the seller, during the commercial guarantee granted to them at the time of acquisition or repair of a movable good, for a repair covered by the guarantee, any period of immobilization of at least seven days is added to the remaining duration of the guarantee. This period runs from the buyer's request for intervention or the availability of the good in question for repair, if this availability is later than the request for intervention.

Article L221-18 of the Consumer Code

The consumer has a period of fourteen days to exercise their right of withdrawal from a contract concluded at a distance, following a telephone solicitation or off-premises, without having to give reasons for their decision or to bear costs other than those provided for in Articles L. 221-23 to L. 221-25.

The period mentioned in the first paragraph runs from the day:

- Of the conclusion of the contract, for service contracts and those mentioned in Article L. 221-4;

- Of the receipt of the goods by the consumer or a third party, other than the carrier, designated by them, for contracts for the sale of goods. For off-premises contracts, the consumer may exercise their right of withdrawal from the conclusion of the contract.

In the case of an order for several goods delivered separately or in the case of an order for a good composed of multiple lots or parts whose delivery is staggered over a defined period, the period runs from the receipt of the last good or lot or the last part.

Article 1641 of the Civil Code

The seller is bound by the warranty against hidden defects of the sold item that render it unfit for its intended use, or that diminish this use so much that the buyer would not have acquired it, or would have paid a lower price for it, had they known about them.

Article 1648, paragraph 1 of the Civil Code

The action resulting from redhibitory defects must be brought by the purchaser within two years of the discovery of the defect.

Do you have a question about our General Terms of Use? Contact us by e-mail: bonjour@labote.paris

For all other questions regarding a broken link or poorly edited text, please write to us at bonjour@labote.paris