PAYMENT & REFUND

What payment methods are available on the site?

It is possible to pay by bank card: Visa, Mastercard, American Express and Carte Bleue; or by Apple Pay.

How do you guarantee the security of payments?

Payment is secure and processed through the PayPlug payment platform. All orders may be subject to 3D Secure verification, an authentication payment system that ensures optimal security for your online purchases.

When will my bank account be debited?

Your bank account will be debited immediately after you have placed an order on our website.

What should I do if my payment failed?

If your payment failed or was declined, please check your bank card details and its validity. If your card is new, you may need to make a cash withdrawal or payment first, excluding online purchases. Finally, please contact your bank if the problem persists.